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Tile & Grout Cleaning Disclosures

Important Information to Know Before Your Tile Cleaning Appointment
At Phoenix Carpet Repair & Cleaning, we’re committed to providing professional and transparent tile and grout cleaning services throughout the Phoenix metro area. To ensure a successful service experience, please review the following important disclosures regarding furniture, cleaning outcomes, and service limitations.

🚫 Furniture Moving Policy for Tile & Grout Cleaning
For safety and efficiency:

  • We do not move furniture as part of our cleaning services.
  • Each appointment includes one technician, so please move furniture prior to our arrival if you’d like the area cleaned underneath.
  • Furniture cannot be moved during the appointment or shifted from room to room while we are on-site.
  • If furniture remains in place, we will carefully clean around it.

Being prepared allows us to get right to work and deliver the best possible results.

⚠️ Tile & Grout Cleaning Disclaimer
While we use industry-approved methods and IICRC-certified cleaning products, please be aware of the following:

  • Loose or improperly installed grout or caulking may become dislodged during cleaning, especially if the installation was not performed to standard.
  • Any coatings or sealants applied to grout lines may become discolored or removed during the process.
  • Floors with heavy soil, grease, or buildup may not fully clean to an even finish, particularly if harsh chemicals or waxes were used previously.
  • Shower and bath areas are particularly challenging due to soap scum, mold, and product buildup—we will clean these areas thoroughly, but results may vary, and no guarantees can be made.

Though we do our best to evaluate your tile condition prior to service, it’s not always possible to detect underlying installation issues. Therefore, Phoenix Carpet Repair & Cleaning is not responsible for any damage or complications that may arise as a result of the cleaning process.

What You Can Expect
In most cases, properly installed and well-maintained tile and grout will clean up beautifully. Our process is effective, safe, and environmentally friendly—designed to restore your floors and surfaces without harsh chemicals.

📞 Questions Before Your Appointment?
We’re happy to help! Call 602-688-4186 with any questions or to get clarification on preparing for your tile and grout cleaning service in Phoenix, AZ.

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