Meet our Team Members
Kimberly
Office Manager
As the Office Manager at Phoenix Carpet Repair & Cleaning since 2013, I’ve proudly played a key role in ensuring the daily operations of our company run smoothly and efficiently. Born and raised in Phoenix, I’m an Arizona native with deep roots in the community we serve. I earned my IICRC Certification in January 2014, which has given me a strong foundation in carpet cleaning industry standards—even though I don’t work in the field, having this technical knowledge helps me confidently guide our customers and support our technicians.
I’m passionate about providing outstanding customer service and enjoy building genuine relationships with our clients. I take pride in being part of a team that values quality workmanship, integrity, and professionalism.
Outside of work, I’m a proud wife and mom of three energetic boys. In my free time, you’ll find me enjoying family adventures, crafting, cooking, gardening, camping, and soaking up Arizona’s beautiful outdoors.
Bethany
Office Manager
Since joining Phoenix Carpet Repair & Cleaning in 2016, I’ve proudly worn many hats—from answering customer calls with care and compassion to managing our digital advertising efforts across Google and social media platforms. With nearly a decade of experience in customer service and marketing, I’ve developed a passion for connecting with our clients and helping them find trusted, high-quality solutions for their flooring needs.
I thrive in an environment where integrity, professionalism, and pride in craftsmanship are at the heart of everything we do. Delivering exceptional customer service is not just part of my job—it’s something I truly enjoy.
Outside of work, I live a full and vibrant life with my three amazing kids, close-knit family, and wonderful circle of friends. When I’m not coordinating ad campaigns or chatting with customers, you’ll likely find me embracing the Arizona outdoors and soaking up all the beauty our state has to offer.
Brandon
Carpet Repair & Cleaning Tech
I’m Brandon, the Lead Carpet Repair and Cleaning Technician here at Phoenix Carpet Repair & Cleaning. I’ve been in the carpet cleaning and repair industry since 2008 and proudly joined the team in March 2017. With over 17 years of hands-on experience, I bring a high level of skill, precision, and professionalism to every job I take on.
Born and raised in Peoria, Arizona, I’m deeply connected to our local community and passionate about helping customers restore and extend the life of their carpets. What I love most about this work is the opportunity to meet new people every day and take on new challenges. I approach each project with care, integrity, and a strong commitment to customer satisfaction, because seeing the results and a happy customer at the end of the day is what drives me.
Outside of work, I’m a proud father of three amazing daughters. Family is everything to me. We enjoy camping, barbecuing, swimming, trying new restaurants, and exploring all that Arizona has to offer. I’m also a huge sports fan—go AZ Cardinals and Phx Suns!
Luke
Carpet Repair & Cleaning Tech
Luke is a dedicated Carpet Repair & Cleaning Technician who joined Phoenix Carpet Repair & Cleaning after relocating from Everett, WA, to Arizona in 2024. Trained in Atlanta, GA, and working in the industry since 2023, Luke brings precision, professionalism, and a passion for quality to every job.
He takes pride in delivering seamless repairs and deep carpet cleaning, with customer satisfaction as his top priority. Outside of work, Luke enjoys working out, reading, and spending time with his dog, Cooper.
Committed to excellent service and lasting results, Luke looks forward to helping Phoenix-area homeowners protect and restore their carpets.
Koda
Team Mascot
Hey there! I’m Koda, the Blue Nose Pitbull and proud Mascot of Phoenix Carpet Repair & Cleaning. I may not be out there fixing carpets, but I take my job of boosting team morale very seriously! Whether it’s greeting the crew, making everyone smile, or taking well-earned naps, I’m always hard at work.
My days are packed with important activities that keep the team running smoothly:
Playing with toys – Nothing beats a good game of tug-of-war or chasing after my favorite squeaky toy. Gotta stay active!
Eating plants – I know, I know… I’m not supposed to, but they’re just so tempting!
Getting lots of pets – If you have hands, I expect them to be giving me belly rubs. It’s in my contract.
Taking long naps – After all that playing and getting attention, I need my beauty rest. Supervising is hard work!
I’m proud to be part of the Phoenix Carpet Repair & Cleaning family. Just like my human teammates, I’m loyal, friendly, and always ready to brighten your day. If your carpet needs some TLC, give them a call—while they handle the carpets, I’ll be here soaking up all the love and attention!