Our office manager, Kim, attended a SFS: Hands-On Operations class this week. This 2-Day class was put on by Jon-Don and Steve Toburen in Dallas, TX. Steve has been in the cleaning industry for 20+ years as the owner of different janitorial, carpet cleaning and restoration firms. This class provided Kim with written systems and step-by-step guides to help us create a more successful business. We are excited to implement these new tools!