The 2019 Experience Conference and Exhibition was held at the Hilton Clearwater Beach Resort in Clearwater Beach, Florida. Phoenix Carpet Repair & Cleaning‘s owner, Robert, was able to attend this past May 6th through the 8th. Robert was excited to see, try out and learn about all of the latest and most advanced equipment, tools and procedures available in our industry today. He discovered new research, the most up-to-date information and useful tools to help distance our company from the competition and provide us with the education and opportunities we need to continue growing our business.
Day one began with registration and TRACKS that included classes such as Hard Surface Care How To, Mold: Should I wipe it down or tear it out?, Stack Your Deck, How to embrace the multi-generational workforce of the future and Building Management Systems in Your Business, just to name a few. There was also a cleaning key note speaker, Bruce DeLoatch the Cleaners Coach, who talked about building passion, purpose and performance in yourself and your team. The restoration key note speaker was our good friend, Barry Costa with Costa Group Education. He spoke on what will the future of restoration look like. To end the night there was an Industry Reception and then time to enjoy the evening in Clearwater Beach.
Day two started with breakouts and hands-on learning such as Specialty Cleaning Area, Live Water Damage Restoration Demonstrations, Shaw Hard Surface Floors, Rug Time Bombs – Today’s Rugs To Run From. There was a networking break and then we continued with TRACKS that included classes such as From “Hello” to “Five Stars” and Growing Your Restoration Business from Top to Bottom. The day finished with The Experience Beach Party.
The last day continued with additional TRACKS, networking and The Experience exhibit hall. There were over a hundred booths and displays as well as live hands on cleaning and restoration demos. The conference ended with lunch and a giveaway. We are excited to attend the next The Experience Convention & Trade Show in Las Vegas, NV this September.