Phoenix Carpet repair and cleaning has trained professionals working for them! All our techs are trained by the IICRC. The IICRC is a non-profit company that sets standards for our industry! Believe me there are standards that carpet cleaners should be following. We even have our office manager that is IICRC trained as well she has been trained by the owner Robert Atlas who trains carpet repair technicians Nation Wide! You can find Robert Atlas at Robertatlas.com . Robert has been doing and training carpet repair and carpet cleaning techs for years!