We can clean and repair you area rug. Unless you have a synthetic rug, we should take your are rug away for service. First we will pick the rug up from you, then it will be brought to the cleaning/repair facility. Repairs are done first. We can cut down rugs to smaller sizes, sew new binding on the edge, repair holes and scratches, make a square rug an oval rug, and much more. If you need your rug cleaned, it will first go through an industrial size duster, then a full immersion hand wash bath of the front and back (every rug is treated individually to protect its fibers and colors. Then it will go through an industrial wringer to remove excess moisture, then hung up to air dry. We will roll it up, wrap it tightly and deliver to your home a fresh and clean rug.